Responsible Gaming
Gaming Should Be Entertainment
Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Always gamble within your means and remember that the house has a mathematical advantage. If you find yourself gambling to make money or recover losses, it's time to seek help.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to use online pokie services in Aotearoa New Zealand. We take age verification seriously and reserve the right to request proof of identity. If you are under the legal age, please do not proceed.
Warning Signs of Problem Gambling
Do you recognize any of these warning signs in your own behaviour?
- Chasing losses by gambling with more money to recover what you've lost
- Spending more time or money on gambling than intended
- Hiding your gambling activities or lying about how much you gamble
- Feeling anxious, irritable, or restless when trying to cut down
- Using gambling to escape problems, stress, anxiety, or negative emotions
- Borrowing money or going into debt to fund gambling
- Neglecting family, work, school, or other responsibilities due to gambling
- Unsuccessful attempts to control, cut back, or stop gambling
- Risking or losing important relationships, opportunities, or careers because of gambling
- Needing to gamble with increasing amounts to achieve the same excitement
If you've ticked any of these boxes, please reach out for support immediately.
Self-Help Tools & Responsible Gaming Features
Most reputable online pokie operators offer tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Cap the amount you're prepared to lose
- Time Limits: Set session duration reminders to manage how long you play
- Reality Checks: Receive periodic notifications during play sessions to remind you how long you've been playing
- Self-Exclusion: Voluntarily exclude yourself from gambling for a set period or permanently
Always use these tools proactively. They are designed to protect your wellbeing.
Support Organizations in Aotearoa New Zealand
If you or someone you know is struggling with problem gambling, help is available:
New Zealand-Based Services:
- Gamblers Anonymous Aotearoa – Peer support groups across NZ
www.gamblersanonymous.org.nz - Problem Gambling Foundation – Free counselling and support
Phone: 0800 664 262 (free call)
www.problemgambling.nz - Samaritans Aotearoa New Zealand – 24/7 support for emotional distress
Phone: 1737 (free call or text)
www.1737.org.nz
International Support Services:
- GamCare (UK) – Support for problem gamblers across the globe
www.gamcare.org.uk - GamStop (UK) – Multi-operator self-exclusion scheme
www.gamstop.co.uk - Gambling Help Online (Australia)
www.gamblinghelponline.org.au - Responsible Gambling Council (Canada)
www.responsiblegambling.org - National Council on Problem Gambling (US)
www.ncpgambling.org
Take Action Today
If you think you might have a gambling problem, please seek help now. There is no shame in reaching out. Professional support is confidential, free, and available 24/7 in Aotearoa New Zealand.
Remember: gambling should be fun and within your budget. If it's causing you stress, financial hardship, or harm to your relationships, it's time to stop and get support.
Call 0800 664 262 or text 1737 today.